Responsible Data Governance using the Poll
Our accelerated and agile world requires agile gathering of user feedback, which is already done by providers of digital applications. However, most providers focus on maximising their own benefits, which reduces any exchange to a selected pool of users, who are attracted by a design tailored to their needs. These users gain or believe to gain from using the application, though they are far from being representative for the society as a whole. For this, possible insights from the exchange with these users are limited and probably biased. Moreover, no attention is paid to the effects on non-users. These imbalances are highly questionable, especially in case of products and services that cause social pressure through network effects (e.g. decisions on mobile phones, operating systems, social media platforms, chat applications). Because of their fast growth, providers reach monopolies way too early, and thus, for example, they can force down purchase prices or might influence public debates. This way, they further secure their position, without leaving society the chance for having prior critical and constructive discussions on the innovations and newly established structures in the ecosystem. Without society’s participation in the planning phase, individual and social decision making spaces get massively reduced - what takes place is a profit-driven and systematic behaviour control and determination of the future, which so far can not be discussed in a similarly economically meaningful and well-organised manner.
Society has knowledge potential, values, and resilient, preventive and adaptive mechanisms, which can be harnessed thanks to the latest digital technologies. In our opinion, this creates an obligation for providers of digital applications to make use of the collective potentials, so that missing knowledge about society’s true needs should not be an excuse anymore for ignoring them.
It is therefore suggested to establish a new standard of agile gathering of open Crowd Feedback, Crowd Monitoring and Crowd Prediction when developing digital innovations and applying digital practices. For this, Lighthof offers the necessary infrastructure and promotes indirectly and in an organised manner personal development, information, education, and development of responsible individual decision-making behaviour within the society. Moreover, Lighthof extends its channels to reach a representative pool of stakeholders or agents of entitled stakeholders.
Join in as participant
Exchange experiences, experiment with new tools and solutions, collect constructive critique, and flag questionable projects, practices, and trends.
Add your questions, even if you are not from the field.
Participate in crowd monitoring. Users welcome.
Lighthof’s solution for providers of digital innovations
Via the Poll, Lighthof enables providers of digital innovations before market entry to collect extensive and balanced feedback on the needs of diverse groups in society. This way, interests of potential users (and non-users) and the society as a whole can be taken into account much better. Moreover, the developed application becomes more useful for its target groups and thus also its providers.
Lighthof’s solution for the representatives of society
The surveys might as well show new need for regulation. For example, out of a need to access certain applications as a guest user, an obligation to provide an additional option next to user registration via social media accounts.
Here we list questions directed at anyone interested in open participation. You may also rate the questions itself. Old questions can be browsed, edited, and get rated again.
Donations for providing the infrastructure are welcome.
Donations for merely socially relevant surveys are welcome.
Financing so far: none